The Office (U.S.)
Customer Loyalty
TV Flash files “Customer Loyalty” as hour 189 of 202 in the TV Flash guide — The Office (U.S.) (2005–2013) on NBC, season 9, episode 12, aired 2013-01-24, 30 min.
From the desk
How this hour is filed
This leaf is S09E12: listed hour 189 of 202 in the The Office (U.S.) guide, hour 12 of 25 in season 9. It aired 2013-01-24 (30 min). The listed hour before it is “Suit Warehouse” (S09E11). Next is “Junior Salesman” (S09E13).
Catalog log
Broadcast listing — not a TV Flash recap.
The office believes that Erin and Pete have feelings for each other; Jim misses his daughter's recital because of a business meeting.
Viewer FAQ
Where does Customer Loyalty sit in the The Office (U.S.) guide?
S09E12 is listed hour 189 of 202 — hour 12 of 25 in season 9, season 9 episode 12.
When did The Office (U.S.) S09E12 air?
Customer Loyalty aired 2013-01-24 and is listed at 30 minutes.
Should I start at season one or skip to two?
Start at the pilot. Season one is shorter and colder on purpose — the American show learning the UK instrument. Season two is the bloom, not a replacement opener.
In the series
Why this series still plays
The American mockumentary that learned how to be kind without going soft. Watch it for talking-head architecture, for the long will-they as structure, and for a workplace that became a second hometown. Streaming turned it into wallpaper; the series still has a last episode, and it is titled Finale.
The first cut is a talking head that does not know it is a thesis. Greg Daniels’s American Office inherits a British format — Ricky Gervais and Stephen Merchant’s cringe as social x-ray — and then does the harder, less fashionable thing: it learns how to be warm without sanding off the camera. Steve Carell’s Michael Scott is not immediately lovable, which is the point of a documentary crew. Rainn Wilson’s Dwight, John Krasinski’s Jim, Jenna Fischer’s Pam — the ensemble is a seating chart that becomes a city. If…
Filed against
- Steve Carell as Michael Scott
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- Rainn Wilson as Dwight Schrute
Rainn Wilson’s Dwight Schrute made The Office (U.S.) a mockumentary with a beet farm — assistant to the regional manager as religion, talking-head cruelty as comfort food. Greg Daniels learned how to be warm without sanding off the…
- John Krasinski as Jim Halpert
John Krasinski’s Jim Halpert is the talking-head smirk of The Office (U.S.) — Scranton mockumentary kindness with cringe still on the camera. Nine seasons of workplace seating charts that became a second hometown. On TV Flash he is the…
- Jenna Fischer as Pam Beesly
Jenna Fischer’s Pam Beesly is The Office (U.S.) as the talking-head the will-they economy actually needed — Scranton cringe that learned how to be warm without sanding off the camera. Jim/Pam as a shipping desk, Carell-exit panic,…
- B. J. Novak as Ryan Howard
B. J. Novak wrote for and played Ryan Howard on The Office — temp-to-villain corporate cringe as Scranton soft power. Writer-actor double duty helped define the mockumentary boom. TV Flash files him as the face of ambition that always…
- Ed Helms as Andy Bernard
Ed Helms played Andy Bernard on The Office (U.S.) — Cornell swagger, a cappella panic, and later-season management energy inside NBC's Scranton mockumentary. TV Flash files him as the hire who kept the talking-head workplace arguing after…